Refund Policy for Rise

We at Rise want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please contact us  by emailing tru_fitness@sbcglobal.net. In the event that you decide your purchase was not the right decision, we want to make things right. Please read the following for details on how we handle refund requests:

If you submit a refund request within 30 days of purchasing your ticket to attend Rise, and your request was made more than 31 days out from the start of the event, we will refund the full price you paid upon request. Simply contact us and let us know you’d like a refund. No refunds are provided after more than 30 days following purchase, or when a request is made with less than 31 days until the first day of the event.

If your refund request falls within these conditions (during which time you can receive a full refund as stated above), we’ll provide a refund of your registration fee, minus an administrative fee of $45.00. Refund requests must contain the email address used to purchase the registration and your physical billing address must be submitted to tru_fitness@sbcglobal.net.

Refund requests received outside of these conditions will not be accepted.

Refunds are generally sent within four to six weeks after the conference has concluded. In the event of an unavoidable cancellation due to an Act of God or other intervening circumstance, no refunds will be issued. Existing registrations will be honored when the event is rescheduled.

This policy may be amended at any time, and exceptions can be made, but will be determined by owners of Rise.

This refund policy was revised July 31st, 2018.